The hp print and scan doctor tool is unique for use on hp printers and scanners running on windows os. it is a free software that works as a hp print doctor or hp scan doctor. you can run the diagnostic tests yourself and get the problem resolved once and for all.. Install hp print and scan doctor on the computer connected to your printer. make sure your printer is turned on and connected to the computer. download hp print and scan doctor , and then follow the on-screen prompts to install and open the tool.. Troubleshoot your hp printer problems using hp print and scan doctor diagnostic utility for windows.
Installed print and scan doctor before, but now it freezes about 60% of the way through finding my printer. printer status says it is ready and printing, but nothing happens. test pages print just fine from the printer controls.. I tried also to run hp print and scan doctor for windows but it also terminates: my os is windows 10 pro, version 1703. i originally installed the software that functioned with my old 7210 under windows 7 and it kept working after i updated to windows 10.. The hp print and scan doctor was designed by hp to provide users with troubleshooting and problem solving features, needed to resolve many common problems experienced with hp print and scan products connected to windows-based computers..